PAYMENT INFO

For high-value payments, we may require verification to ensure the order is legitimate. If we detect any unusual activity, such as the use of a stolen card or mismatched account details, the order may be suspended or canceled.

For bank transfers, please use the correct depositor name as specified in your order. Deposits must be completed within 7 days, or the order will be automatically canceled.

DELIVERY INFO

• Shipping Method: Courier
• Delivery Area: Nationwide
• Shipping Cost: Free
• Delivery Time: 3 to 7 days

Note: Additional charges may apply for remote areas or islands. Delivery times may vary slightly depending on product type and availability.

EXCHANGE INFO

Conditions for Exchange and Return

• Products can be exchanged or returned within 7 days if the request is made in writing.
• If the product is different from what was advertised or defective, it can be returned within 30 days.

Conditions When Exchange/Return is Not Possible

• If the product is damaged due to user handling or improper use.
• If the value of the product has decreased due to partial consumption.
• If the packaging has been tampered with or damaged.

Note: For digital content subscriptions, cancellation is only possible before use or download.

SERVICE INFO

For further service inquiries or support, please contact our customer service team. We are here to assist you with any questions or concerns regarding your order.